In 1997, Thomas Davenport and Laurence Prusak, in perhaps the most famous (and useful) knowledge management book, distilled their core message: “The only sustainable advantage a firm has comes from what it collectively knows, how efficiently it uses what it knows, and how readily it acquires and uses new knowledge.”
Law firms can use knowledge management (KM) to capture, organize, and share their collective knowledge to improve services, efficiency, and competitiveness. The core challenge facing any law firm is its competitive cognitive infrastructure. KM can play crucial role in building, developing and enhancing it. KM can help law firms:
⮚ Accomplish innovation
⮚Build on existing knowledge
⮚Share knowledge
⮚Identify experts
⮚Manage client interactions
⮚Document management systems
⮚Collaboration tools
⮚Build resilience and abilities to respond to changes.
A modern law firm heavily relies on the capture and dissemination of knowledge. They’re under pressure to provide value for their clients and prepare materials for cases that are time-sensitive. It’s essential for them to collaborate with their colleagues and share knowledge that could have a significant bearing on future cases.
Lawyers are working in a knowledge-intensive field and they need the right technologies to help them store and access knowledge. Successful law firms know that their organizational knowledge is their intellectual capital and is what sets them apart from their competitors. This knowledge should be preserved and made accessible so lawyers have access to it in the future.
Lawyers benefit from having access to their colleagues’ prior work which sets a precedent for all future legal cases. When knowledge is shared this improves collaboration between all departments, who know what other business functions are working on. Business projects become more transparent and colleagues know who to ask for help. Ensuring colleagues have access to mission-critical knowledge means they can make better-informed decisions and avoid reinventing the wheel.
Knowledge Management helps you comply with information governance initiatives and manage your information properly. Conducting Knowledge Management programs within your law firm sets you apart from your competitors who are failing to manage their knowledge effectively.
Knowledge Fountain offers a unique sector-specific program for law forms on Knowledge Management.
For program brochure call +91-8600178825 Email: prakashalmeida@knowledgefountain.org
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